Get in touch
we're happy to help.

What we can help with

• Working out which official register is likely to hold your money when you are not sure whether it sits with your state revenue office, ASIC, the ATO or a bond authority.
• Explaining what a register usually asks for, such as proof of identity, past addresses, and documents linking you to an old account or a deceased relative.
• Telling you where to go when a search returns nothing, including the other registers worth checking for the same type of money.
• Fixing our own pages. If an official link has moved or a step has changed, tell us and we will check it against the agency’s own page and update it.
• Questions about how we research and review the information on this site.

What we cannot do

• Search a register on your behalf, or tell you whether a particular amount is being held in your name. Only the agency holding the money can confirm that.
• Lodge, chase up, or check the progress of a claim. Every claim goes directly to the agency.
• Give you legal, tax or financial advice. Anything on this site is general information only and does not take your circumstances into account.
• Accept identity documents, tax file numbers or bank details. Please never send them to us, and be cautious of anyone who asks for them by email.
• Release money, waive a fee, or speed up an agency’s processing times.

Not sure where to start? The free search guide asks a few questions and points you to the registers worth checking first.